At FAIS, we’re proud to be one of Australia’s most trusted suppliers of high-quality first aid kits, modules, and AEDs. With over seven years of continuous service, we’ve built a strong reputation for reliability, safety, and excellence
At First Aid Instruction and Services (FAIS), we’ve built our reputation from the ground up—growing from humble beginnings into one of Australia’s most trusted providers of first aid kits, tailored modules, and life-saving AEDs. Our products are relied on in homes, workplaces, schools, and community organisations across the country.We pride ourselves on going the extra mile for every customer, delivering high-quality, well-organised, and compliant first aid solutions that are practical, accessible, and ready when it matters most. Whether you’re preparing for everyday mishaps or serious emergencies, FAIS is committed to helping you stay ready, protected, and confident—every step of the way.
In the civil, mining, and construction industries, safety isn’t optional—it’s essential. That’s why we trust Grant and the team at First Aid Instruction & Services for all our defibrillator equipment and servicing needs. Their team understands the high-risk nature of our worksites and provides rugged, reliable defibs backed by expert servicing schedules that keep us compliant and prepared. Their quick turnaround, industry knowledge, and commitment to safety make them a trusted partner in our emergency response strategy. We’ve been using First Aid Instruction and Services’ camping kits across our remote and rugged worksites, and they’ve never let us down. The kits are built tough, well-stocked, and perfectly suited to the harsh conditions we operate in. Combined with their expert training and support, we’re confident our crews are always prepared. Highly recommended for anyone working in demanding outdoor environments.
We’ve relied on FAIS+ specialist first aid module system for over a decade, and it has proven itself time and time again. The modular design makes training, restocking, and deployment faster and more efficient—The FAIS+ modular system has been an essential part of our remote site safety for over a decade. Designed by paramedics, it’s clear this system was built with real emergencies in mind — not just compliance. The intuitive layout, rugged construction, and scenario-based modules make it incredibly effective for our wind farm technicians operating in isolated and high-risk conditions. In high-stress moments, the clarity and accessibility of FAIS+ saves time and potentially lives. It’s a professional-grade solution we trust across all our GE Renewable Energy ANZ sites.
We’ve been sourcing our first aid equipment and servicing needs through Grant and the team at First Aid Instruction & Services for several years, and their professionalism, product range, and after-sales support are unmatched. The team is knowledgeable and always ready to provide expert advice on what best suits our event and workplace safety requirements. Their regular servicing ensures our equipment is compliant and fully operational when it matters most. Highly recommend FAIS to anyone serious about first aid readiness.
In the coal mining industry, response time and preparedness can mean the difference between life and death. The FAIS+ modular system, designed by our local paramedic, has been an outstanding asset on-site for over a decade. It’s built for real emergencies — not just ticking boxes. Each module is clearly labelled, rugged enough for underground and surface conditions, and tailored to trauma scenarios relevant to mining. Our teams trust it, and that trust is critical when you’re operating hours away from the nearest hospital. FAIS+ supplies are more than a first aid kit — it’s a professional emergency response system we rely on every day.
Safety is our highest priority at Stanwell Tarong Power Station, and that means being prepared for any emergency, anywhere on site. The FAIS+ modular first aid system, along with our suite of QEMS emergency response equipment, has been critical to maintaining this readiness for over a decade. Designed by our local paramedic, the FAIS+ modules are intuitive and reliable, making a real difference during urgent medical situations. Combined with our comprehensive safety gear and SGA trained emergency teams, we ensure that every area of the power station is protected and compliant with industry standards. This integrated approach gives our personnel and management confidence that we’re ready for whatever comes our way.
